AĞIN, K. TOTAL QUALITY MANAGEMENT IN BUSINESSES. IKSAD JOURNAL, [S. l.], v. 6, n. 24, p. 490–497, 2020. DOI: 10.31623/iksad062408. Disponível em: https://www.iksadjournal.com/index.php/iksad/article/view/170. Acesso em: 2 may. 2024.